Privacy Policy

Effective Date: August 9, 2025

Lifestyle Detailing (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our website, book services, or interact with us.

1) Information We Collect

a) Information you provide

• Name, email, phone number
• Service address (for mobile appointments)
• Vehicle details (make, model, year, condition)
• Payment details (processed securely by our payment processor; we don’t store full card data)

b) Information collected automatically

• IP address, device & browser type
• Pages visited and actions taken on our site
• Referring site/UTM parameters and general location (city/region)

2) How We Use Your Information

• Schedule, confirm, and manage bookings
• Process payments and send receipts
• Provide customer support and respond to inquiries
• Send service reminders and important updates
• Improve our site, services, and safety
• Send optional promotions (only if you opt in—unsubscribe anytime)
• Comply with legal obligations

3) How We Share Information

We do not sell your personal information. We may share limited data with:

• Service providers we use to operate our business (e.g., Setmore for scheduling, Stripe or a similar processor for payments, email/SMS tools for reminders)
• Authorities when required by law or to protect our rights
• A successor entity in the event of a merger, acquisition, or asset transfer

4) Payments

Payments are processed by trusted third-party providers. Your full card details are transmitted directly to the processor over encrypted connections and are not stored on our servers.

5) Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6) Your Choices & Rights

• Access, update, or correct your information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing messages via the unsubscribe link or by contacting us

7) Cookies & Similar Technologies

We use cookies and similar tools to remember preferences and analyze site performance. You can control cookies via your browser settings; some features may not function properly if cookies are disabled.

8) Third-Party Links

Our site may link to other websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their policies.

9) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

10) Region-Specific Disclosures

Depending on your location, local laws (e.g., CCPA/CPRA, GDPR) may provide additional rights. We honor applicable requests in accordance with those laws. To exercise a right, contact us using the details below.

11) Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

12) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the Effective Date above. Continued use of our services after changes means you accept the updated policy.

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