Who We Are

Business: Lifestyle Detailing — premium mobile auto detailing & ceramic coatings.

Contact: [email protected] • +1 (616) 366-9815

These Terms apply to all bookings, quotes, invoices, website forms, and communications with Lifestyle Detailing (“we,” “us,” “our”).

Personal Belongings & Liability

Remove valuables and loose items before service. We are not responsible for loss or damage to personal belongings left in the vehicle.

All services are performed at the customer’s risk. Vehicles must be able to withstand professional cleaning chemicals, steam, low-pressure water, and mechanical agitation appropriate to the chosen service. We are not responsible for failures of worn, brittle, or compromised parts (e.g., loose trim, failing clear coat, aged seals).

Vehicle Condition & Documentation

Pre-existing issues may become visible after cleaning (e.g., etching, scratches, stains, sun fade). We may capture before/after photos or video for quality control, insurance, and—unless you opt out in writing—marketing.

Battery Discharge Disclaimer

Detailing can require doors or hatches to remain open and accessories to be cycled. We are not responsible for discharged batteries before, during, or after service.

Scheduling, Access & Weather

• Arrival windows are estimates; duration varies by vehicle and package.
• Vehicle must be present, unlocked, and accessible; keys must be available if repositioning is required.
• Unsafe conditions or severe weather may require rescheduling at our discretion.
• Services may be performed by our employees or insured independent contractors.
• A travel fee may apply outside our primary service area (quote provided in advance).

Payment, Booking & Cancellation

• Payment is due upon completion unless otherwise agreed in writing.
• “Starting at” prices reflect typical vehicle size/condition; final pricing is confirmed after inspection and your approval of any adjustments.
• To avoid a late-cancel/no-show fee (up to the full service amount), provide at least 24 hours’ notice to cancel or reschedule.
• For high-value services (e.g., coatings/corrections), a deposit may be required to hold your date/time.
• When a card is stored on file (Stripe/QuickBooks), you authorize charges for approved services, deposits, and any disclosed fees you consent to.

Excessive Contamination

A surcharge of $50–$150 may apply for excessive pet hair, mold, bodily fluids, severe odors, or biohazards. We may decline service if conditions are unsafe.

Water, Power & Location

Our mobile unit is self-contained (water/power provided). If available and permitted, we may use on-site water/electric for efficiency. The vehicle must be parked legally in a safe area suitable for service.

Right to Refuse Service

We may refuse or discontinue service for any reason, including unsafe environments, abusive behavior, fraud, or non-compliance with these Terms.

Offers, Coupons & Promotions

• $25 Off First-Time Offer: one-time, new customers only; non-transferable; not redeemable for cash; cannot be combined with other discounts unless expressly stated.
• Promotions may be modified or discontinued at any time. If an offer conflicts with these Terms, the offer’s written rules govern for that promotion.

Electronic Communications & Consent (SMS/Email)

Transactional messages. By submitting a booking, quote request, or service form, you agree to receive transactional SMS and/or email from Lifestyle Detailing about your request and appointments (confirmations, reminders, arrival updates, service notes, and follow-ups).

Marketing messages (explicit opt-in). We only send promotional SMS/email if you provide express consent, for example by: (a) checking a marketing checkbox on our forms, (b) texting a join keyword we publish, or (c) providing written/verbal consent recorded by our staff. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.

• Opt-out: You can stop SMS at any time by replying STOP. Common carrier synonyms we also honor include STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. You’ll receive a final confirmation message.
• Help: Reply HELP for assistance, or contact us at [email protected] or +1 (616) 366-9815.
• Re-subscribe: If you previously opted out, you may text START to opt back in, or submit any form and re-consent.
• Carrier notice: Carriers are not liable for delayed or undelivered messages.
• Eligibility: You represent you’re the subscriber or usual user of the number provided and are 18+ (or have guardian consent).
• Privacy: See our Privacy Policy and Terms. We share limited data with trusted processors (e.g., scheduling, payments, messaging) to fulfill services.

E-Sign disclosure: Your electronic actions (checking a box or clicking “Book,” “Submit,” or similar) constitute your signature and agreement to these terms, including receiving the communications you consented to.

Dispute Resolution

• Governing Law: State of Michigan, without regard to conflict-of-law principles.
• Arbitration: Except for small-claims matters, disputes will be resolved by binding arbitration on an individual basis. You waive class actions and jury trials to the fullest extent permitted by law.
• Venue: Kent County, Michigan, unless otherwise required by law.