Terms & Conditions

Personal Belongings & Liability

Customers are required to remove all personal belongings, valuables, and loose items prior to service. Lifestyle Detailing is not liable for the loss or damage of any personal items inside the vehicle before, during, or after the detail.

All vehicles are cleaned at the customer’s own risk and must be able to withstand standard cleaning chemicals, equipment, and techniques. Lifestyle Detailing is not responsible for damage caused by worn-out, compromised, or aged components during standard detailing procedures.

Vehicle Condition & Pre-Existing Damage

By booking a detail, the customer acknowledges the vehicle may have existing damage. Lifestyle Detailing is not responsible for exacerbation of any pre-existing issues, including but not limited to: paint damage, clear coat peeling, rust, loose trim, or upholstery separation.

We may take before-and-after documentation for quality control and liability purposes. Customers are encouraged to point out any areas of concern beforehand.

Battery Discharge Disclaimer

Battery drainage may occur during or after detailing services due to doors being left open, lights staying on, or electronics active. Lifestyle Detailing is not responsible for dead batteries before, during, or after service.

Scheduling & Flexibility

• Appointments are scheduled within flexible time windows; exact arrival times are not guaranteed.
• Service duration varies by vehicle size, condition, and package selected.
• We reserve the right to reschedule appointments due to weather, equipment failure, or staffing conflicts.
• Independent contractors may perform your detail on behalf of Lifestyle Detailing.

Payment, Booking, & Cancellation

• Payment is due at time of service unless otherwise arranged.
• We reserve the right to charge the full service amount if a customer fails to cancel a booking with at least 24 hours’ notice.
• Cards may be stored securely via Stripe for recurring or secured bookings.
• Prices are based on package, vehicle condition, and location. Final pricing is subject to change upon inspection.

Booking Policy

• Access & Keys: Vehicle must be present, unlocked, and accessible at the scheduled time. Keys must be available to properly service and move the vehicle if needed.
• On-Time & Availability: Please be ready at the start of your arrival window. A 15-minute grace period applies; beyond that, we may need to reschedule.
• Cancellations/Rescheduling: 24 hours’ notice is required to avoid a late-cancel/no-show fee up to the full service amount.
• Personal Items: Remove all personal belongings prior to service. We are not responsible for loss or damage to items left in the vehicle.
• Travel Fee: A travel fee may apply for service outside our standard service radius from Grand Rapids, MI. Contact us for an exact quote.
• Weather & Safety: Severe weather, unsafe locations, or unsuitable working conditions may require rescheduling at our discretion.
• Condition Adjustments: “Starting at” pricing is based on vehicle size/condition. Excessive contamination, heavy soil, or additional labor may incur an added fee with your approval.
• Monthly Plans: Monthly maintenance services require an initial full deep clean prior to enrollment.

By booking with Lifestyle Detailing (online or by phone), you acknowledge these policies and agree to our Terms & Conditions.

Excessive Contamination Surcharge

A minimum $50 fee and up to $150 depending on severity will be applied for excessive pet hair, mold, urine, feces, blood, vomit, or biohazards. Lifestyle Detailing reserves the right to decline service based on contamination level.

Water, Power, & Location

Lifestyle Detailing provides water and power for all mobile services. However, if accessible, customer water and electricity may be used for efficiency. All vehicles must be parked in a legal, safe, and accessible location at time of service.

Right to Refuse Service

We reserve the right to cancel or refuse service for any reason, including unsafe work conditions, abusive behavior, or noncompliance with terms.

Communication, Privacy, & SMS

• By booking with us, you agree to receive appointment updates, service reminders, or satisfaction surveys via email or SMS.
• Standard message/data rates may apply.
• Your contact information and vehicle details may be shared with trusted service providers for fulfillment purposes.

Marketing, Media, & Reviews

• Photos or videos of your vehicle may be used for marketing unless you request otherwise in writing.
• We may reach out post-service for a review or customer satisfaction feedback.